If you still missed the extended SIM registration deadline set for yesterday, July 25, 2023, you only have a 5-day grace period to comply with the law before your SIM is permanently deactivated.
Because the deadline has already lapsed, you may have noticed that your outgoing services and incoming calls have already been suspended. But don’t fret because incoming SMS is still active so that you can receive a One-Time Pin should you wish to register. As stipulated in the implementing rules and regulations of the SIM Registration Act, users have until July 30, 2023, to comply and save their SIM from permanent deactivation.
“Globe recognizes the essential role of uninterrupted mobile and broadband services in our customers’ daily lives. So, as provided for in the law, SIM users get this last chance to register their SIMs after missing the initial and extended registration deadlines. Our team is committed to assisting our customers who need help. We strongly urge everyone to seize this opportunity to avoid any inconvenience,” said Ernest Cu, Globe Group president and CEO.
To reactivate your SIMs and restore full mobile services, customers have to connect to a WiFi network and complete their SIM registration via Globe’s dedicated platform at https://new.globe.com.ph/simreg or through the GlobeOne app. Globe Stores and EasyHubs are also open to assist walk-in customers who need assistance. Reactivation of full mobile services will happen within 24 hours.
Failure to register and reactivate SIMS during the five-day grace period will lead to permanent SIM deactivation which may impact access to active mobile applications, including banking, transport, and other apps crucial for daily needs. Starting July 31, 2023, all remaining load balances and promo registrations on unregistered SIMs will also be forfeited.
Those with deactivated SIMs who need mobile services will have to purchase new SIMs, which will then also have to be registered to activate.