Isuzu Philippines Corporation (IPC), together with Isuzu Gencars, Inc. (Gencars), launched on March 30, 20022, the new face of Isuzu Makati featuring the brand’s new corporate design philosophy known as the Isuzu Outlet Standard (IOS). Present at the event were IPC executives headed by its President Hajime Koso and Executive Vice President Shojiro Sakoda as well as Gencars executives headed by its chairman, Dominic Edgard Cabangon, and President Lerma Nacnac.
Isuzu Gencars, Inc. currently has 7 branches under its wing: Isuzu Legaspi, Isuzu Naga, Isuzu San Pablo, Isuzu Batangas, Isuzu Batangas City, Isuzu Sta.Rosa, and Isuzu Makati. The latter is the group’s first branch to bear the IOS and ongoing plans are in the works for the other branches. Over the years, the group has earned a reputation as one of the brand’s most trusted partners and helped expand its reach in the southern part of Luzon.
(L to R) Arch Rafael Tecson, Isuzu Makati Contractor; Shojiro Sakoda, IPC Executive Vice President; Hajime Koso, IPC President; Dominic Edgard Cabangon, Isuzu Gencars Chairman; Lerma Nacnac, Isuzu Gencars President; Giannina Cabangon, Isuzu Gencars Special Assistant to the President | Photo by Isuzu Press
In his message, IPC President Koso said “This new Isuzu Outlet Standard is part of our company’s push to achieve utmost ‘Customer Success’, (and is) aligned with Isuzu’s Global Dealership Standards that gives importance (to) not just the sales side, but (also) the over-all customer journey – starting from their inquiry, sales, after-sales service, and their continuous return to our showroom. The new outlet standard will enable us to provide customer support in every step of the way.”
On the dealer’s part, Gencars Chairman, Mr. Edgard Cabangon stated, “As one of IPC’s longtime partners, Gencars shares the company’s desire to enhance the experience of our customers whenever they visit our dealerships. With our new IOS-compliant Isuzu Makati, we are confident that our loyal customers, as well as first-time visitors, will appreciate the upgrades, along with our excellent products and service.“
Read more about Isuzu Philippines here:
- https://ignition.ph/news/koso-retires-isuzu-ph-to-welcome-new-president-in-q2
- https://ignition.ph/news/isuzu-ph-announces-2021-dealer-of-the-year-and-top-performers
- https://ignition.ph/news/launched-the-all-new-isuzu-mu-x
- https://ignition.ph/news/ipc-celebrates-reopening-of-isuzu-isabela-with-new-ios-design