Nissan Philippines (NPI) launch Nissan Assist, the vehicle manufacturer’s first customer service mobile app in the Philippines. Designed to provide a fully digital, end-to-end customer service experience for Nissan’s customers nationwide, it is part of the company’s digital transformation roadmap to integrate NPI, partner dealers, and customers in one online ecosystem.
Using the app, customers will have direct access to all services they need from Nissan – from pre-purchase to vehicle maintenance. For non-owners of Nissan vehicles, the mobile application allows them to read up on vehicle information, book a test drive or request a quote, as well as track vehicle sales orders
For existing vehicle owners, booking service and accessing maintenance history is also just a click away. This reduces the time spent waiting for services or appointments and makes it easier to personally monitor work order status. Roadside Assistance is also available in case of emergencies. Other features also include news on model launches, sales and after-sales campaigns, dealership locators, and promo updates.
Nissan Philippines President Juan Manuel Hoyos | Photo by Nissan Press
“With Filipinos being no stranger to digital services, we know how important it is to adapt to their fast-paced and always online lifestyles. Nissan Assist furthers our commitment to improving the customer experience by bringing our services closer to them with just one click of their fingers,” said Nissan Philippines President Juan Manuel Hoyos. “From pre-purchase research to after-sales service, we’re now even more accessible to our customers.”
Beyond easy access to key services, Nissan Assist also offers loyalty programs and exclusive deals for app owners. Users can earn and track points, which they can use to redeem Nissan merchandise, services, and exclusive offers. All these make owning a Nissan more convenient, exciting, and enjoyable.
“We see digitization and electrification as two important elements that must go hand in hand, putting the customers at the heart of our business while also working towards electrified mobility,” adds Hoyos.
The Nissan Assist is now available for download on the Google Play Store for Android users, and the App Store for iOS users. For more information, visit nissan.ph.
Read more about Nissan here:
- Nissan PH Launches All-New Nissan Kicks e-POWER
- Nissan PH Outs KICKS e-POWER Pricing; Starts at Php 1.209M
- Nissan PH is Launching the 2nd-Gen Kicks e-POWER in August
- Now Open: Nissan Manila Bay
- Nissan Introduces a New Way to Drive with e-POWER Technology
- The All-New Nissan Almera: Challenging the Standards of Practicality