Honda Cars Philippines, Inc. (HCPI) announced a voluntary recall today affecting a total of 10,461 vehicles. The said vehicles are the 2013 models of the City, Jazz, and Pilot, sold in the Philippines from 2012 to 2015. The recall is part of the company’s precautionary global recall campaign concerning Takata passenger front airbag inflators.
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The campaign is Honda’s proactive effort to continuously ensure their customers’ safety. The affected Takata airbag inflators could deploy with excessive internal pressure when activated. In such case, the inflator casing would rupture, which could cause serious injury or death in the worst case to vehicle occupants.
Replacement of parts for this voluntary recall is FREE OF CHARGE and will take about one (1) hour in any of the 37 authorized Honda Car dealerships and three (3) authorized service outlets nationwide.
Customers can check if their Honda vehicle is affected by the recall webpage at hondaphil.com/services/vin-search. The website has a Chassis Number / Vehicle Identification Number (VIN) Check Tool to enable customers to validate if their vehicle is affected. The 17-digit Chassis Number or VIN can be found on the Certificate of Registration (CR). Customers can also call the dedicated Honda hotline numbers at 1-800-1000-HONDA (46632) or (02) 857-7240 between 8am to 5pm from Monday to Friday or through email at firstname.lastname@example.org. Honda Dealers are open from 9am to 6pm, Monday to Saturday and are most willing to accommodate all affected customers.