Hino Motors Philippines (HMP), the exclusive distributor of Hino trucks and buses in the country, recently unveiled its newest facility aimed at delivering Total Support to its customers. Inaugurated on September 5, 2019, the new Technical Support and Training Center (TSTC) is situated on a 15,900-square-meter land in Canlubang, Laguna. The facility houses a service workshop, a technical training workshop, a parts warehouse, seminar rooms, as well as Hino’s corporate offices.
Designed to enable HMP to deliver its aftersales commitment to clients, the TSTC is equipped to address the logistics, transport and overall automobile requirements of customers. Its service workshop features 14 service bays capable of providing quick service to minimize maintenance downtime while increasing unit efficiency. The technical training workshop enables highly qualified Hino technicians to provide on-site training for drivers and customers on step-by-step vehicle maintenance procedures. Hino has allocated five bays and three seminar rooms to ensure that every mechanic of the Hino dealer network is equipped with proper training and is able to provide quality service.
The TSTC exclusive parts warehouse will serve as a storage area for Hino premium Japanese- quality spare parts. It holds an inventory of 5,415 lineup items serving 71,120 units of spare parts that amount to PHP160 million.
The Motor Vehicle Inspection System (MVIS), one of the key sections within the TSTC, ensures HMP complies with the government’s initiative of establishing a private inspection system to regulate emissions of motor vehicles. MVIS will have two inspection bays with brake and speed testers, wheel alignment and smoke testers, headlight testing equipment, side slip testers, and communication systems adhering to LTO’s technical requirements and testing protocols.
“Hino has definitely come a long way, and all these are rooted in our core commitment of providing Total Support to our customers at all times. Everything that we have done, what we are doing and will continue to do is a testament of how we value a dedicated support program that delivers results and exceeds expectations as the local one-stop shop for truck and bus needs,” said HMP President Mitsuharu Tabata.
The new office building likewise exhibits the company’s commitment to its manpower, Hino’s most valuable asset. The new building is designed to provide an optimized working environment that will help boost employee productivity and morale, enabling Hino to reach Employee Satisfaction (ES) within its workforce.
Hino is also planning to launch a training school similar to the one of the Technical Education and Skills Development Authority (TESDA) in the near future. This training school, which will form part of Hino’s corporate social responsibility efforts, will be a platform for launching training programs for people from different communities on technical and vocational skills.
In line with its efforts to contribute to protecting the environment as reflected in the standardization of Euro 4 among its products, HMP will be installing solar roof panels in the new facility and building. This approach enables Hino to reduce its electricity consumption and carbon footprint.
For more information about Hino in the Philippines, visit www.Hino.com.ph.