With COVID-19 still posing a grave threat in our country, now more than ever, Filipinos need to be more mindful and responsible in adhering to safety guidelines to keep the virus from spreading.

Following its world-class safety practices and protocols, Shell aims to set the standards of safety in mobility using new technology and updated guidelines. While safety has always been a given at Shell even prior to the pandemic, the company has put in place even more stringent measures for the safety of both its employees and customers.

Enhanced safety protocols

In every Shell station, mandatory health checks are conducted for staff and partner establishments before the start of every shift. All of the staff, including those working in the lube bay and Shell Select, have been trained on proper sanitation and COVID-19 prevention measures. They are reminded to regularly and thoroughly wash their hands, with extra precautionary measures like alcohol-based sanitizers at the forecourt.

Depending on their level of exposure, each Shell staff is required to wear personal protective equipment - some with just facemasks, while others have face shields for added protection. Sanitizers are readily available while wash areas have been set-up in select Shell stations to make handwashing accessible to both staff and customers. This ensures that frequently touched surfaces and areas with high traffic, such as pumps, shop doors, payment terminals, and other common areas like customer restrooms, are kept clean.

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For customers who want to enjoy their favorite meals and snacks in Shell Select, Shell Deli2go, and partner establishments within the site, Shell reassures that proper food safety and handling is strictly observed at all times.

Additionally, 283 Shell stations across the Philippines are now accepting contactless payment through GCash.

We want to make sure that our staff are safe, without compromising our service to our customers. But we also appeal to our customers to observe the proper social distancing etiquette, so we can keep each other safe during GCQ," said Pilipinas Shell Vice President for Retail Randy Del Valle. 

Getting Back While Giving Back

Keeping customers and Filipinos safe on the road does not stop with safety practices. Some communities still struggle with their basic needs because of the economic standstill that ECQ caused. This makes their comeback to the new normal more challenging.

With the nationwide network of Shell stations, Shell Select partnered with local entrepreneurs to boost their livelihood by offering local and regional products in certain Shell Select stores. These offers are part of Shell’s efforts to be of service to its local community.

To further provide relief to affected communities, Shell GO+ has given 400 points to PUV drivers who are part of it’s most active member base. The points can be used to buy Shell quality fuels or items from Select. To date, Shell has given a total of P3.2 million, with the efforts still ongoing to alleviate the effects of COVID-19 for drivers on the road.

In the coming weeks, drivers can also avail of two site-specific promos. The first is Get Gas, Get Bigas promo that is available in Shell stations outside of Metro Manila. The simple act of refueling in stations not only helps customer fill up their vehicle, they can also figuratively refuel themselves and their families.

Customers are entitled to one kilo of rice for refueling with either Php 2,000 worth of Shell FuelSave or Php 1,500 worth of Shell V-Power by just presenting a valid receipt. These purchases will still earn SM Advantage Card and GO+ points for customers. Customers are also encouraged to gas up at their preferred stations, as they will need to exchange their receipts to claim the rice from the same station. This promotion runs until July 15, 2020.

Shell also has something for those who will be refueling smaller amounts and in Shell stations within the greater Manila area. For every Php 750 purchase of Shell FuelSave and Php 500 worth of Shell V-Power, customers can take home Php 20 worth of items. This amount can be used as discounts on Shell lubes or oil change packages, snacks at Shell Select, or for items from Shell Shop. Customers can gas up and claim their respective discounts and P20-items until July 15.

For more information about Shell in the Philippines, visit www.shell.com.ph.