Isuzu Philippines Corporation (IPC) recently held the 18th edition of its Isuzu Service Skills Olympics (ISSO) in its assembly plant in Laguna. ISSO is an annual event that showcases the technical competency and service knowledge of Isuzu After-sales personnel nationwide.
Participated in by 29 teams from different dealerships nationwide, each team was composed of a Service Advisor, Parts Staff, and two Service Technicians – who each competed in different stages of knowledge and skills testing related to their respective roles in the service shop.
In his welcome remarks, IPC President Tetsuya Fujita commended the excellent after-sales service of their dealer network. “With your commitment, we are able to achieve the number 1 truck brand title for 23 consecutive years. People continue to trust the Isuzu brand because of the Isuzu advantage that we offer, which is our top-notch after-sales service and support,” he said. Fujita also acknowledges the networks’ effort that enabled the company to achieve the coveted Triple Star Award for four consecutive years, awarded by its principal company, Isuzu Motors Limited, Japan (IML).
This year’s winners of the ISSO for the Service Advisor Category were Maria Noemi Cabaltera (Isuzu Makati), Marius Adrian Pablo (Isuzu Cabanatuan), and Cryser Ryan Carmona (Isuzu Pasig). Clinching the Parts Staff Category were Riza May Cabus (Isuzu Pagbilao), Felipines Bangcaya (Isuzu Bulacan), and Hazel Ann Ramos (Isuzu Calapan). While for the Service Technician Category Champions were Deolito Galono & Raymundo Eduque III (Isuzu Bulacan), Christopher Jateco & Romeo Nayanga Jr. (Isuzu Pasig), and Sani James Maghanoy & Alex Roble (Isuzu Cagayan De Oro). After computing all the category points, Isuzu Bulacan was hailed as the Dealer Grand Champion.
Present during the event was IML Executive Officer and Vice President for Aftersales, Mr. Naohiko Yanagawa, who not only observed the rigorous competition but gave his sincere appreciation for Filipino service personnel, “Globally, Filipinos are known to be very talented and dedicated workers, which is why it is not surprising that almost every year Isuzu Philippines will get a podium finish at the Isuzu I-1 Grand Prix World Technical Competition (I-1GP),” he said.
Aside from the honors, the ISSO is also the competition that determines the team that will represent IPC in the prestigious I-1GP Competition in Japan, which will be held later this year. Since joining in 2006, IPC has been a consistent top performer in both the Commercial Vehicle (CV) and Light Commercial Vehicle (LCV) categories competing against other Isuzu-serving countries worldwide.
For more details about Isuzu’s excellent After-sales Service and its latest product line-up, visit its official website at www.isuzuphil.com.